History of Innovation

History

In 1949, entrepreneurs using simple antennas and Army-surplus coaxial cable created the country's first cable television system and revolutionized the way Americans watched TV. More than fifty years later, Time Warner Cable, as the 2nd largest multiple service provider, owns and manages advanced, well-clustered cable systems in the United States. Serving 13.5 million customers in 33 states, Time Warner Cable offers cutting edge digital technology, a rich range of home entertainment and information choices for the whole family to enjoy and superior service that demonstrates that customer satisfaction is our number one priority.

Technological Leadership

Time Warner Cable has a long history of leadership within our industry and has led the way in technological innovation through the use of fiber optics to improve and expand our cable products and services.

• In 1994, Time Warner Cable became the first cable company to be honored with an Emmy Award by winning the Engineering Award for Outstanding Achievement in Technological Development. This recognized our pioneering work in using fiber optics to transmit broadband signals, a development that helped enable the convergence of the cable television, computer and telephone industries.
  
  
• By 2001, we completed a nationwide system upgrade to create a hybrid fiber coaxial cable network, resulting in new, exciting services, including Digital Cable, Video on Demand, High Definition Television (HDTV), High Speed Online access via cable modem, Digital Phone, Start Over, PhotoShow TV on Demand, Quick Clips, Active Advertising and more.

Commitment to Choice and Quality

Our digital upgrade allows us to offer high-quality programming with an expanded range of channels - everything from movies and music to news and information.

• In 2002, we launched Video on Demand, allowing customers to order movies and other programming instantly and to control the program with features like rewind, fast-forward, pause and stop.
  
  
• Through Road Runner and other ISP providers, Time Warner Cable has more than 6.4 million residential High-Speed Data customers.  We also offer a Wireless Home Networking service, which gives all computers in a home access to a single high-speed cable modem.
  
  
• Time Warner Cable introduced the Digital Video Recorder enabling customers to time shift programs in order to watch what they want, when they want it and new products such as Start Over in several divisions.
  
  
• Time Warner Cable owns and provides customers with exclusive, local, all-news TV channels in New York, North Carolina and Texas that give viewers content targeted to their community interests and concerns.